Customary Fine Print

- Students can reschedule their enrollment to a later class no later than 21 business days before the class they are currently enrolled in.

If you need to reschedule between 15 - 21 business days before the start date of a class because of an unforeseeable event, you can reschedule with a processing fee of $175 ($300 for Embedded Linux or Device Driver classes). No Cancellations accepted within 15 business days of the start of the class

   
- The laptop is covered under limited warranty during the class. We do not provide warranty on the free laptop after the class.
   
- While we will make every effort to stick to the specification of the laptop as published on the website, the specification and model of the laptop may change because of availability and requirements of the class.
   
- The Certification Bootcamp does not guarantee your passing the Linux certification exams.

Passing the certification exams will depend on your commitment. We encourage you to complete all assignments given during the bootcamp and spend additional time getting familiar with Linux on the laptop before appearing in the exam.

   
- Students are responsible for their own lodging.
   
- At times, due to some unavoidable circumstances we must change a course date, course location, or postpone a course. We will try to give the customer as much advance notice as possible of any such change. If the customer is unable to attend a course on the changed schedule or location, we will credit 100% of any paid course tuition fees towards the future course or, if requested, refund those fees. However, we will not be liable for any other costs incurred including (for example) travel charges or any consequential damages even if we were advised of them.
   

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Disclaimer By signing on enrollment form you agree to the following:
For valuable consideration you hereby release and discharge LinuxCertified, Inc., LinuxCertified.com, its owners, employees, contractors and assigns from any and all claims, known or unknown, liabilities, demands and obligations including attorney's fees for any claims causes & actions of whatsoever kind or nature arising out of or in connection with the process, material and contents of the classes offered by LinuxCertified, Inc.

Warning to students coming to Embedded Linux Class: You will be working with an AC-powered lab development system that does not have an enclosure and may expose the student to electric shock and EMI radiation hazard. You agree to follow the instructors’ direction in safe operation of the equipment and agree to hold LinuxCertified, its’ employees and contractors harmless in operating the equipment.

   

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Return policy on items purchased:

Please call us for RMA number for any Returns.

No refunds are accepted for Courseware and CDs.

Please return the item with a statement as to why the item has been returned (wrong item shipped, damaged item, etc.).

If the wrong item has been shipped, the correct item will be shipped to you as soon as the item is received back here.

If the item has been damaged, an insurance claim needs to be filed with the carrier and once the claim is accepted a substitute item will be shipped to you.

For permanent returns, a credit will be issued when the item is received back here for the amount that the item sold for MINUS THE SHIPPING COST. All opened boxed products returned for credit are subject to a 15% restocking fee. No returns or exchanges on opened software.

It is your responsibility to ensure that the item returns back to us. No refund will be made until the item is received.

Dead pixel policy: In line with industry standards LinuxCertified maintains a fair policy regarding dead/bad pixels. E.g. this is an excerpt from Apple's website:

"With the millions of subpixels on a display, it is quite possible to have a low number of faulty transistors on an LCD. Therefore, a certain number of subpixel anomalies is considered acceptable. Rejecting all but perfect LCD panels would significantly increase the retail price for products using LCD displays."

In general we assume a LCD to be acceptable as long as it has four or less bad pixels. Individual cases can certainly be reviewed, e.g. if all of these bad pixels are clustered right at the center of the screen.

For customers outside USA: Returns will be charged a $50 customs-handling fee.

Special note for customers buying laptops with Windows XP (e.g. dual boot configuration): If you need to return the laptop for any reason, we cannot take a return of Windows XP. Please keep the OS CD and the key sticker. This is because of the licensing constraints placed by Windows XP.

Linux Distribution: Unless specifically mentioned, all Linux laptops will ship with downloaded/copied CDs version of the Linux distribution.

Support: The support for laptops is limited to hardware and drivers of core hardware components. Although, in general, we do help out customers with Linux configuration issues, we will restrict the number of such incidents that we support. We only support drivers with default distribution kernels.

Repaired units may require re-loading of original factory software. It is recommended that customers back-up any important data before sending in unit for repair.

LinuxCertified reserves the right to replace any product with a comparable model in lieu of repairing the defective unit. This decision is solely at the discretion of LinuxCertified.

We ship repaired units using UPS or Fedex Ground. If expedited shipment is needed, customer will need to pay the difference in cost.

For customers outside USA: While LinuxCertified will pay for shipping charges for returning the reparied systems, you will be responsible for any customs or brokerage fees incurred in the process.

   
  General: The terms and conditions set out above represent a complete statement of the agreement between the parties and supersede all prior discussions, correspondence and representations. Our brochures and advertisements are for information purposes only and are not intended to form any agreement between LinuxCertified, Inc. and the recipient. These terms and conditions are subject to change without notice, and changes will apply to all enrollment /course orders, hardware orders with immediate effect. These terms and conditions may not be varied except in a written agreement signed by an officer of LinuxCertified, Inc. LinuxCertified Inc.'s acceptance of a purchase order containing different terms and conditions does not modify or supersede these terms and conditions. This agreement will be governed by California law, without regard to any conflicts of law.
   
- Content on this website is for informational purposes only and is subject to change at any time.

 

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